Terms of sale

Welcome to OSTERA! Please read these Terms and Conditions carefully before using our website or making a purchase. By using our site, you agree to comply with and be bound by these terms.

1. General Information

  • These Terms and Conditions govern your use of the OSTERA website and the purchase of products from our online store.

  • By accessing or purchasing from the site, you confirm that you have read, understood, and agreed to these terms.

2. Product Information

  • OSTERA makes every effort to ensure that the product descriptions, images, and details are accurate, but we do not guarantee that they are free from errors.

  • Product availability is subject to change without notice, and we reserve the right to limit quantities of any products.

3. Pricing

  • All prices listed on our website are in USD and exclude any applicable taxes or shipping fees.

  • Prices are subject to change at any time without prior notice, and any promotional discounts are at the discretion of OSTERA.

4. Ordering

  • To place an order, you must provide accurate and complete information, including your name, address, and payment details.

  • You agree to be responsible for any order placed using your account or payment method, and you confirm that you are the authorized user of the payment method used for your purchase.

  • After placing an order, you will receive an order confirmation email with your order details.

5. Payment

  • Payment for products must be made in full at the time of purchase.

  • OSTERA accepts various payment methods, including credit/debit cards, PayPal, and other available payment gateways.

  • You agree to pay for all applicable taxes, fees, and charges related to your order.

6. Shipping and Delivery

  • Our shipping policy is outlined in detail on the Shipping Policy page. By placing an order, you agree to the shipping terms and rates outlined there.

  • Delivery times may vary depending on your location, and OSTERA is not responsible for any delays caused by external factors such as the shipping carrier.

7. Returns and Refunds

  • Please review our for information about our return process, eligibility, and conditions for refunds.

  • If you are not satisfied with your purchase, you may return eligible items within a specified period (typically 30 days), subject to our return policy.

8. Cancellations

  • You may cancel your order before it is shipped. If the order has already been processed or shipped, you must follow the return procedure

  • OSTERA reserves the right to cancel any order due to product availability, fraud prevention, or other reasons at our sole discretion.

9. Intellectual Property

  • All content on the OSTERA website, including text, images, logos, graphics, and product designs, is protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction of this content is prohibited.

  • All trademarks, logos, and brand names are the property of OSTERA or their respective owners.

10. Privacy Policy

  • OSTERA is committed to protecting your privacy. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

11. Limitation of Liability

  • OSTERA is not responsible for any loss, damage, or injury resulting from your use of the website or the products purchased from us.

  • Our liability is limited to the amount paid for the product in question, excluding shipping fees, taxes, or other charges.

13. Changes to Terms and Conditions

  • OSTERA reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website.

14. Contact Information

  • If you have any questions or concerns regarding these Terms and Conditions, please contact us